I have a subscription and it saying i need a activation code i had bitdefender for a couple yrs now

bubba735

bubba735

i need help please I have a subscription they saying i need a activaction code

Flexx

https://community.bitdefender.com/en/discussion/103198/i-have-a-subscription-and-it-saying-i-need-a-activation-code-i-had-bitdefender-for-a-couple-yrs-now

https://community.bitdefender.com/en/discussion/comment/349970#Comment_349970

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards

Alexandru_BD

What is the status of the subscription in Central and do you have multiple products from Bitdefender? Where exactly do you see this message requesting an activation code?
Also, are you logged in using your main account?