Why is VPN locking me out from my network?

I am constantly having to uninstall VNP so my computer can connect to my network. The computer sees the network, but when trying to connect at boot time, it reads "not connected, no internet". I have extended networks too; the same thing happens. I have to uninstall VPN and once the uninstall is done, the computer automatically connects. No reboot required. Why is this happening?

Answers

  • Flexx
    Flexx mod
    edited February 20

    Kindly check the first comment in the link below by @Alexandru_BD to see if it helps.

    https://community.bitdefender.com/en/discussion/100024/vpn-connection-problems

    If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chat, call or email.

    To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.

    Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing

    Regard

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