Malware

sulphis

Hello, please help.:/

I start up my PC and Edge start up by itself with some pc game website. Bitdefender found nothing. After this I uninstal Edge. Now, I start up my PC and Chrome open same website. Chrome settings havent any default website.

Thank you very much for help.

Flexx

https://community.bitdefender.com/en/discussion/104165/malware

Kindly check if the following steps help you:

1) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

2) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

3) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

4) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards