Activating Code after Commencing Trial

Hi,

I started a free trial and then got an NFR code which I input to Central.

Now, the productis running fine and i am veryhappy…the NFR code has worked and this is showing in Central but NOT installed and when i try to run it it does nothing. However, Central tells me that my free trial has 25days left to run (at the time of typing this).

My question is: when my trial is over, will my NFR licence automatically install or will i need to run this manually?

Cheers

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Flexx

https://community.bitdefender.com/en/discussion/104344/activating-code-after-commencing-trial

As far as I know, once your trial subscription expires, it will be replaced with the premium subscription.

@Alexandru_BD can provide more insights on this.

You can also contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get an immediate update, kindly use the chat option. Also, ensure that you don’t have any ad blockers or privacy extensions enabled, as these may prevent the chat window from appearing.

Regards

Alexandru_BD

Hello,

Based on your description of the situation, it sounds like you currently have two products running in parallel in your Central account, the trial and the NFR license. Once the trial expires, the devices should be automatically assigned to the next license/subscription that can protect them. The trial cannot really be removed from Central before its due date. Should you wish to use the new NFR license now, you can manually reallocate your devices to it by following the steps from this article:

https://www.bitdefender.com/consumer/support/answer/34264/

I hope the information is helpful.

Regards,

Alex