I have the feeling that Bitdefender is slowing down Lightroom ? Am I the monly one or are there other users who have the same problem ? Somebody knows ways to remediate this problem ?
Kindly check if setting an exclusion for Lightroom in your Bitdefender product helps by following the steps below.
1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/
2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/
4) Re-enable real-time protection in Bitdefender.
You can also have a look at the link provided below.
https://www.bitdefender.com/consumer/support/answer/31856/
If the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get an immediate update, kindly use the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.
Bitdefender support may request diagnostic logs and will guide you through the process of generating them.
Regards
Hi,
To add here, I think this can happen. Because Lightroom usually works with large catalogs and image libraries. Every time Lightroom reads or writes data, previews, or image files, the antivirus may scan them in real time. I know someone who was using this software in the past and they did run into a few issues, but they were using a different antivirus at that time. The thing is, this extra check by the antivirus software can add noticeable lag when importing, exporting, or editing, so I think this can be expected.
Keep in mind that the security software performs background updates, scheduled scans (if previously set), and cloud lookups all the time. If these coincide with Lightroom’s heavy operations, like batch exporting, system resources may be used intensively, resulting in performance dips.
Like Flexx suggested above, there are ways to improve the system performance by simply excluding Lightroom’s working directories from real-time scanning. Typical folders to consider:
Also, if your images are stored on NAS or external drives, disable scanning of network/external drives in Bitdefender.
Furthermore (and this goes without saying), avoid running full scans while editing or exporting large sets of images, or scheduling scans while working on the device. Bear in mind that Bitdefender also has a Work Profile available for use, and this reduces background activity (updates, scans, notifications, etc.) when working with apps. Enabling this profile may considerably improve performance. Here's more info about it:
https://www.bitdefender.com/consumer/support/answer/2063/
I hope this helps.
