Keep getting a "Malicious command line detected

bbagley

It keep getting:

Malicious command line detectednowFeature:AntivirusThe app C:\Windows\System32\wbem\WMIC.exe was passed a malicious command line and has been blocked. Your device is now safe.Command line: "C:\Windows\System32\wbem\WMIC.exe" wmic process get commandline /format:csv

This is happening many times per minute. I have ran a system scan and nothing was found.

Any suggestions or more info anyone may need.

Gjoksi

Hello.

It seems that some users are experiencing the same issue, which i believe is a false positive.

Anyway, as a workaround open your Bitdefender program, go to Protection → Antivirus → Advanced and disable / toggle off "Scan command line".

Next, exclude the file and/or the folder from Bitdefender Antivirus scan, by following the steps from this article:

https://www.bitdefender.com/consumer/support/answer/13427/

Finally, do the steps below.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

NOTE: If any of the log file is larger than 25MB, you can upload the log file here:

https://upload.bitdefender.net/

After the upload is done, you will get a notification with the file's URL and then you can share the file's URL with the Bitdefender Consumer Support.

Regards.

@camarie @Alexandru_BD @dvsls