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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Can You Recover Money Sent to a Scammer?
Realizing that you’ve transferred money to a scammer can be frightening, but what you do next may make a real difference. The sooner you contact your bank, report the payment as fraud and request an urgent recall or freeze, the better the chances that the funds may still be stopped before they are moved elsewhere. This new…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…
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Bitdefender GravityZone Google Workspace SAML Support
Support for SAML 2.0 is fairly basic but well understood, but Google Workspace does not use a publicly accessible metadata URL for its X.509 certificate exchange. Instead, they download an XML file from the GWS admin console and upload it to the service provider's console, likely for security reasons. Bitfender only…
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Mi chiamo Giuseppe Lucera ed ho acquistato i Vs prodotti installati si un PC e su due cellulari
I vostri programmi di protezione hanno bloccato suil mio PC il seguente file: C:\Utenti\giuseppe.lucera\OneBrowser.exe. Sul Vs Dashboard di sicurezza i due cellulari risultano protetti mente il PC DESKTOP-GN1OFR6 sui servizi di Assistenza risulta a rischio e il Kit di pronto soccorso da la seguente risultanza Micro-Star…
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Call Blocking on Samsung Z Fold 7
I am trying to find how to set up call blocker on Samsung Z fold 7 running android 16 and One UI 8.5. It seems there is not a way to have BD be the spam and caller ID, is there a way to get it made the default program?
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Game Profile has not been working properly for months
When auto profile triggers game mod the update interval is configured as 12 hrs which sometimes switch backs to one hour ( after shutting down the game ) and some times it does not. happening for many months, reported several times here.
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Videos now don't load to Brighteon and Instagram
I was able to load my videos to all platforms, but now I'm unable to load to Brighteon and Instagram. I have turned off the VPN, anti-tracker and encrypted web scan, cleared the cache, deleted low-view videos off Brighteon. I have tried loading with another internet service. But, I continue to be unable to load videos to…
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SecurePass desabilita
Instalei o SecurePass na extensão do EDGE no meu PC com Windows 11. No entanto, toda vez que eu ligo o PC o SecurePass fica desabilitado. Já cadastrei PIN e as vezes o windows o pede, mas volta a desabilitar ao desligador o PC
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False Positive? Android.Riskware.Repack.rPNRO detected only by BitDefenderFalx on VirusTotal
Hello Bitdefender Team, I'm an independent Android developer, and one of my applications is being detected as Android.Riskware.Repack.rPNRO by BitDefenderFalx on VirusTotal. The APK is signed with my own release keystore and is built directly from my source code. It is also published on Google Play and is currently under…
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Feature Request: Add an optional "Beta / Early Access Updates" toggle for power users
Hi Bitdefender Team and Community, I am writing to propose a feature request for future builds of Bitdefender desktop products (Windows / Total Security): an optional toggle in the Update Settings to receive Beta / Early Access updates.
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Bug: Alert mode repeatedly asks to allow same unchanged application [Under Investigation]
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
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Bitdefender VPN FAQ [Updated version]
Below there's a list of the most frequently asked questions from our users. Before posting, check it out, as you may find your answers right here: https://www.bitdefender.com/consumer/support/answer/7126/ Should you have other questions you wish to ask, you may post them in the comments below.
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I have an infection in Outlook. How to delete infected emails?
Love Bitdefender. Been using it for a very, very long time, and recommend it all the time. It's done its job, as until two days ago I never had an infection. Now I'm being told I have an infected email, but I have no idea how to remove it. Here is a screenshot: It obviously tells me where it is, but not how to delete it,…
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Any News About the New Bitdefender UI?
Hello everyone, I would like to ask the Bitdefender community if there is any news regarding the release of the new Bitdefender interface. Has anyone seen a preview or any screenshots showing what the new interface will look like? I would be very interested in seeing the new design and learning about the improvements that…
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Could Bitdefender VPN be stopping email download from Spectrum?
Suddenly yesterday my Outlook Client stopped downloading Emails from Spectrum No apparent issue and no errors of any kind. just doesn't download available emails. Thanks
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How to turn off Autofill for a website in Bitdefender SecurePass?
I need to turn off autofill for Salesforce because when I edit a record SecurePass will overwrite my email over the contact's email. Chrome is browser on Windows 11. The old password manager let you disable autofill on specific pages or even full websites. I cannot find that feature on SecurePass. When will this be added,…
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Bitdefender SecurePass Dark/Light/Automatic Theme selection
Hi, I would like to see a dedicated Windows desktop-app for SecurePass. And which way ever - dark/automatic mode. The online/browser extension stays in light mode even with extensions like 'dark reader'. Thanks & KR
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Bitdefender Security Desktop App Automatic Windows App Theme Setting
Hi, for convenience-purposes I would like to set the windows-app theme (light/dark) to automatic. This is already possible for VPN since longer time. Thanks&KR
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Could Bitdefender Be Preventing My Network Printer from Receiving Print Jobs?
Hi everyone, I'm trying to troubleshoot an issue with my Windows PC and was wondering if Bitdefender could be involved. My network printer is detected correctly, but print jobs occasionally remain in the queue or fail without a clear error message. The printer itself appears to be online, and other devices on the same…
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ATC4.Detection viruses
i am facing suddenly of an "atc4.detection" viruses that send dozen of programs , folders , .dll , etc.. in quarantine which is considered as a false positive i restored the quarantine , but unfortunately some files are not restored mainly because the folder of the files are deleted. its seems that atc4.detection…
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Does system scans the scanned files if those are not changed or modified?
Does system scans the scanned files if those are not changed or modified?
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Upgraded to Ultimate Security Family Plan — "Add Members" option doesn't exist. Also only 1 password manager acct?
Hello, BD Experts! My annual sub renewed 15 days ago, and I decided to switch to the Family Plan since it covers 5 accounts / 25 devices and includes Password Manager for all 5 accounts (screenshot 1, from Bitdefender's own support page comparing Family vs Individual plans:…
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How to get a professional bitcoin recovery expert hire SAGITARRIUS CYPHER CYBER INTELLIGENCE
The team at SAGITARRIUS CYPHER CYBER INTELLIGENCE exceeded all expectations! Their expertise in recovering lost Bitcoin and other digital assets is truly impressive. They provided a smooth, personalized process that gave me full confidence in their ability to handle my case. The consultants were professional, responsive,…
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How to stop Bitdefender from blocking BetterBird
This is on both Windows 10 and Windows 11. It is beyond annoying. I wish antivirus software would actually TEST with email clients and do that test on a slow network. Like 1 in 20+ times your firewall lets BetterBird through. On Linux machines, sans bitdefender, I have no problems getting email. This is massively…
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Safepay not compatable with Tesco Shopping
I use Bitdefender Safepay for connecting to Tesco Shopping. But when I try to connect I get a message saying the browser has failed some security checks. Safepay works with all the other online shopping sites I use. Can anyone suggest a solution. Thank you.
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How to take a screen shot?
Dumb question can someone please tell me how get a screen shot on a Bitdefender notification notice I have tried right click, no screen shot option shows and tried central shift S . i can not seem to figure this out. On right click I only see the word copy. thanks
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Adobe Updater RdrServicesUpdater2_x86.exe is this safe?
Can anyone tell if this is safe - RdrServicesUpdater2_x86.exe Asking as I received a request to update Acrobat Reader yesterday and I see this morning that Bitdefender fire wall granted access to the above mentioned site. I checked with copilot and it said that it could contain malware, Also checked on the web and see…
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Bitdefender VPN Icon question
I have noticed lately that when my VPN connects, my service provider Wifi stays showing on top, and VPN either 1 or 2 shows below. I used to get the little computer screen icon showing on the top, and the Wifi provider below it. VPN seems to work fine, I have Premium VPN. Can someone tell why this changed? Is there a…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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Multiple Subscriptions in Bitdefender Central. Different renewal dates
Hi, I have noticed that there are 2 separate subscriptions in my Bitdefender Central. The renewal dates are different but the packs are the same? I wanted to talk with Bitdefender but there are no direct contact numbers. Could someone please help?