I am experiencing a Service Failure notice that indicates a software failure. Bitdefender VPN Service fails to start properly; device restart fails to fix the issue.
Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get an immediate update, make use of the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.
Bitdefender support may request diagnostic logs and will guide you through the process of generating them.
Regards
Hi,
I think there too little information for us to be able to advise here… there's no information on the OS, system configuration, VPN version, type of connection (wi-fi, lan, data), since when does this happen, etc. Many questions that need answering so we can know where to look..
