Who can help??? I have a threat DB update issue on my apple chip MacBook

Question

I have a threat update issue on my apple chip MacBook. Some threat DB updates have a date of 2 days in the past while my intel iMac never ever has an issue. Can anyone please provide a fix? I have super-fast fiber internet, so the issue is not on my side. Both my macs are always fully patched and i reinstalled the BD antivirus for mac 3 times on my MacBook with no success. My iMac always provided an update from current date. Frustrating stuff.

Flexx · Answer

https://community.bitdefender.com/en/discussion/106507/who-can-help-i-have-a-threat-db-update-issue-on-my-apple-chip-macbook

Kindly contact Bitdefender support by visiting

https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get an immediate update, make use of the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.

Regards