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Bitdefender VPN stats graph shows wrong day

Petersl

Hi everyone,

Today is Saturday July 4th but it shows as Thursday in the stats graph, when I hover my mouse over Monday in the stats graph it shows as Wednesday July 1.

It shows the date correctly, Wednesday was indeed July 1 but it shows it as Monday instead of Wednesday in the stats graph.

I have bitdefender VPN version 27.3.3.6.

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Comments

Judi A

I too have problems with the graph. It needs to be fixed and updated. Thank you.

Flexx

https://community.bitdefender.com/en/discussion/106641/bitdefender-vpn-stats-graph-shows-wrong-day

https://community.bitdefender.com/en/discussion/comment/363091#Comment_363091

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get an immediate update, make use of the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.

Bitdefender support may request diagnostic logs and will guide you through the process of generating them.

Regards

Alexandru_BD

Hi,

Just a quick follow up here, it appears that there's indeed an issue with that graph, where the dashboard displays the incorrect weekday at the start of the month. This was also reported to the Support teams by a few users over the weekend, so the development teams are already aware of it and they are working on a fix.
Thank you for your patience and for the heads-up.

I'll leave this thread open to let you know when it's fixed.

Judi A

Alexandru, Thank you for this reply. All is well today with my chart. Thank you for the fix. :)

Petersl

Hi everyone,

I had the issue again when I became the first of August, is seems it had to do with the months changing.

However after I rebooted my PC the VPN updated to version 27.3.4.19 and in this version it seems to be fixed, the correct day is displayed now in the stats graph.

Alexandru_BD

Yes, this should be fixed now.