Parental Controls fail to block blacklist sites

Geomancer

Does blocking specific sites with parental controls not actually work?

As an example, I've entered in both "crazygames.com" and "www.crazygames.com" with "Block" selected yet neither work to actually block the website.

The opposite function works though, for example it was blocking google drive but adding in "drive.google.com" with "Allow" let it through.

Thanks

Flexx

Hi Member,

The forum provides limited support. Kindly have a look at below website and check if it helps.

https://www.bitdefender.com/consumer/support/answer/1892/ (through bitdefender central)

If you need additional help, kindly drop an email to bitsy@bitdefender.com

If this help, kindly mark as accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Geomancer

That just describes what I already said I did in my post.

Flexx

https://community.bitdefender.com/en/discussion/comment/295619#Comment_295619

Hi Member,

If you need additional help, kindly drop an email to bitdefender support at bitsy@bitdefender.com & they will revert back to you asap.

As previously said, forum provides limited support.

Regards

Flex

JamesFairview

I've had a similar experience. I swear it seems most of this product's functionality is vaporware, designed only to make you "feel" protected. And, obviously customer support is not helpful in the least.