Parental Controls fail to block blacklist sites

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Does blocking specific sites with parental controls not actually work?

As an example, I've entered in both "crazygames.com" and "www.crazygames.com" with "Block" selected yet neither work to actually block the website.

The opposite function works though, for example it was blocking google drive but adding in "drive.google.com" with "Allow" let it through.

Thanks

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited May 2020
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    Hi Member,

    The forum provides limited support. Kindly have a look at below website and check if it helps.

    https://www.bitdefender.com/consumer/support/answer/1892/ (through bitdefender central)

    If you need additional help, kindly drop an email to bitsy@bitdefender.com

    If this help, kindly mark as accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Geomancer
    Options

    That just describes what I already said I did in my post.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Hi Member,

    If you need additional help, kindly drop an email to bitdefender support at bitsy@bitdefender.com & they will revert back to you asap.

    As previously said, forum provides limited support.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • JamesFairview
    Options

    I've had a similar experience. I swear it seems most of this product's functionality is vaporware, designed only to make you "feel" protected. And, obviously customer support is not helpful in the least.