Parental Controls fail to block blacklist sites

Does blocking specific sites with parental controls not actually work?

As an example, I've entered in both "crazygames.com" and "www.crazygames.com" with "Block" selected yet neither work to actually block the website.

The opposite function works though, for example it was blocking google drive but adding in "drive.google.com" with "Allow" let it through.

Thanks

Comments

  • Flexx
    Flexx mod
    edited May 2020

    Hi Member,

    The forum provides limited support. Kindly have a look at below website and check if it helps.

    https://www.bitdefender.com/consumer/support/answer/1892/ (through bitdefender central)

    If you need additional help, kindly drop an email to bitsy@bitdefender.com

    If this help, kindly mark as accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • That just describes what I already said I did in my post.

  • Hi Member,

    If you need additional help, kindly drop an email to bitdefender support at bitsy@bitdefender.com & they will revert back to you asap.

    As previously said, forum provides limited support.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • I've had a similar experience. I swear it seems most of this product's functionality is vaporware, designed only to make you "feel" protected. And, obviously customer support is not helpful in the least.