Unable to delete bitdefender free

TeamOsha

Have been trying to remove bitdefender free. When i try to use an unistall tool it doesnt work. When trying to delete the files error message along the lines of you dont have permission even thought this is my pc.

Flexx

https://community.bitdefender.com/en/discussion/82617/unable-to-delete-bitdefender-free

Hi Member,

1) Kindly uninstall bitdefender free & bitdefender agent.

2) Restart PC in safe mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode)

3) As soon as desktop opens, assuming your windows drive is C, open below things in run (windows icon + R) command one by one :

C:\Program Files (delete any folder with name bitdefender)

C:\Program Files (x86) (delete any folder with name bitdefender)

C:\ProgramData (delete any folder with name bitdefender)

C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)

4) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

5) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

6) Try reinstalling bitdefender free

If this helps, kindly click agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)