Current Licence and Renewal.

A few months back since the price was cheaper then normal so I renewed

my subscription, I just checked my account it says I have 88 days left

and a second Active product even though it was done through the "renew"

link. Does this mean I have wasted months on a subscription I'm not even

using? Thanks

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Hi Member

Sorry for the inconvenience caused to you.

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding license related issue.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Hi Member,

Can you kindly elaborate a little bit on your issue in order to help you better.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

I have my current subscription which I renewed for another year but it's counted as two seperate ACTIVE subs.

There should only be ONE subscription with approx 452 days left not 87!

Basically have I lost those 3 months on the so called renewal sub?

Hi Member

Sorry for the inconvenience caused to you.

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding license related issue.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)