Now that I've become a user, my iMac crashes about once every 3-4 hours. How can I prevent this?

RMW

I'm running on macOS Catalina 10.15.7. The screen and cursor freeze, forcing me to do a manual shut-off. After re-starting, the cursor is still frozen, requiring a second shut-off. The pattern is always the same. Happens approximately every 3-4 hours of use.

Flexx

https://community.bitdefender.com/en/discussion/83264/now-that-ive-become-a-user-my-imac-crashes-about-once-every-3-4-hours-how-can-i-prevent-this

Hi Member,

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query. Your issue can be resolved by support only.

Regards

Flex

(Bitdefender beta tester 2019 /2020)

Unknown

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Flexx

https://community.bitdefender.com/en/discussion/comment/298334#Comment_298334

@Gibson

Well bitdefender will be helpful in addressing your issue only if you properly state your issue and not promote the website you are stating. No irrelevant 3rd party websites are allowed on bitdefender post. If you want you can promote your website on the below section of forum.

https://community.bitdefender.com/en/categories/general-discussion

Kindly refrain from posting such comments which makes no sense on some other users post.

Regards

Flex

MacAVUser517

Same issue with freezing MAC

itsParham

I'd suggest get help through Bitdefender official support center through Support Consumer - Bitdefender Consumer Support Center

there is a 24/7 Chat Support option available as well.

MacAVUser517

So searched the pages for machine freezes on Support Consumer - Bitdefender Consumer Support Center but nothing found.

Now consulting 24/7 Chat Support