two e-mail addresses want communication on one only

LorraineMLindsay

Hello,

I have two e-mail accounts. I used the lesser-used one to register with Bitdefender, and it's a pain in the tushy to have to remember to go there once in a while to look for messages. When I tried to switch notification e-mails, it said the one I entered was already in use - YES, because it's MINE and I told you about it when I registered (tho I don't remember why I gave it to them at the time). How do I get B. to switch over to the account I use more frequently?

Flexx

https://community.bitdefender.com/en/discussion/83274/two-e-mail-addresses-want-communication-on-one-only

Hi Member

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

doubletrouble

I was chased by Bitdefender to get a discount price renewal. In the process they seem to have created a new account with my second email address. Just now I was billed again the full price for renewal. The instruction to cancel auto renewal is flawed. My payments doesn't exist in Central, and I fail to see the earlier account (made last week) at all, though I paid through the Italian site.

Flexx

https://community.bitdefender.com/en/discussion/comment/298916#Comment_298916

Hi Member

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)