Licenses don't seem to be used

BAschEL

I recently purchased Bitdefender Small Office Security. I have been sending links to those folks with devices. I have approximately 8-10 employees that have installed it, got it running, and it acknowledges that my primary account is the owner of the license.

So, that is all well and good.

The weird thing is that I can only see 5 of the licenses being used. Each time a new person installs, validates, and runs it does not reduce the total available licenses.

Are we doing something wrong?

Find more posts tagged with

Accepted answers

All comments

Flexx

https://community.bitdefender.com/en/discussion/84352/licenses-dont-seem-to-be-used

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

BAschEL

I actually got in touch with support since this question and found out it relates to the Mac touchbar and its MAC address (they are all the same). Crazy.