I have 5 devices protected, but only 4 of them are showing under devices in central, i have logged in via the unrecognized device, done all the updates, but my main pc, will not show as a device,
Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)