Why does Anti-tracker not find Firefox?

808beachbum

OEM Win11 Pro, Firefox 99.0.1, BD Total Security. Edge and Explorer "can use", Firefox (and Chrome) "isn't installed on your device".

BD was the second app installed, after Firefox from MS Store.

Flexx

https://community.bitdefender.com/en/discussion/91320/why-does-anti-tracker-not-find-firefox

Have you tried the steps in below stated link

https://www.bitdefender.com/consumer/support/answer/28481/

Regards

808beachbum

There is no option TO install the anti-tracker extension.

808beachbum

Here is screenshot...

Gjoksi

@808beachbum

Hello.

First of all:

Try reinstalling Firefox or/and Chrome, maybe that could help.

If that doesn't help, you better contact Bitdefender Consumer Support here:

https://www.bitdefender.com/consumer/support/

On my laptop i have Mozilla Firefox installed, but i DON'T have Chrome installed and here is what i have in Anti-tracker Settings:

Google Chrome is NOT installed, but it says it is installed.😊

Anyway, i don't bother with that, 'cause i have uBlock Origin extension added on Mozilla Firefox.

Regards.

808beachbum

As much as I hated to on a new system, I did uninstall, reinstall Firefox. Instead of the MS Store, I downloaded direct from Mozilla, (using Edge) and problem solved. I was able to install the anti-tracker from the privacy window in BD.

Thanks for reading.

Flexx

https://community.bitdefender.com/en/discussion/comment/308660#Comment_308660

Good to know that your issue has been resolved. Thanks for being a member of bitdefender.

Regards