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Can I change the email associate to an account?

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Alexis_g

April 2022 in General Topics

I bought a new computer and the company installed BitDefender on it but registered me with the wrong email address (one that doesn't even exist). So, now I can't login to see my subscription or even access my account. I have my subscription code (serial number) but it's associate to a non-existing email address. Can I do something to change that?

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Scott Defender of the month mod

April 2022 edited April 2022
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Hi @Alexis_g
Your best bet would be to contact Consumer Support from one of the three options shown towards the bottom of the web page.
https://www.bitdefender.com/consumer/support/
Kind regards,
Scott

All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/
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Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

April 2022
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https://community.bitdefender.com/en/discussion/91398/can-i-change-the-email-associate-to-an-account

KIndly have a look at below stated link if it helps
https://www.bitdefender.com/consumer/support/answer/13002/
Regards

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Bitdefender Ultimate Security Plus (user)
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