Can I change the email associate to an account?

Alexis_g

I bought a new computer and the company installed BitDefender on it but registered me with the wrong email address (one that doesn't even exist). So, now I can't login to see my subscription or even access my account. I have my subscription code (serial number) but it's associate to a non-existing email address. Can I do something to change that?

Scott

Hi @Alexis_g

Your best bet would be to contact Consumer Support from one of the three options shown towards the bottom of the web page.

https://www.bitdefender.com/consumer/support/

Kind regards,

Scott

Flexx

https://community.bitdefender.com/en/discussion/91398/can-i-change-the-email-associate-to-an-account

KIndly have a look at below stated link if it helps

https://www.bitdefender.com/consumer/support/answer/13002/

Regards