BitDefender ATD blocking Acronis backup

eturk

please help with issue:

BitDefender Advanced Threat Defense is blocking Acronis Cyber Protect Home backup from running

Found that turning off ATD would allow a successful backup.

new build of WIndows 11

event viewer error:

Faulting application name: vss_requestor.exe, version: 4.7.0.4049, time stamp: 0x6128b1d4

Faulting module name: atcuf64.dll, version: 1.46.325.0, time stamp: 0x61a10b5b

Exception code: 0x80000004

Fault offset: 0x0000000000059d55

Faulting process id: 0x0x2904

Faulting application start time: 0x0x1D860D8E8A02412

Faulting application path: C:\Program Files (x86)\Common Files\Acronis\VssRequestor64\vss_requestor.exe

Faulting module path: C:\Program Files\Bitdefender\Bitdefender Security\atcuf\dlls_265654098020000000\atcuf64.dll

Report Id: 13a6739c-295f-4394-a9fb-3e4a1b017990

Faulting package full name: 

Faulting package-relative application ID: 

Flexx

https://community.bitdefender.com/en/discussion/91638/bitdefender-atd-blocking-acronis-backup

This would require a check by the developers & malware researchers.

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards