Red dead redemption will not play

Scorpse

Hi

I just paid for this and now I cannot play Red Dead Redemption 2. I have added exceptions (Advanced Threat Défense and the Game profile) for the all the executables in the Red Dead folder. Nothing.. I even turned off the anti virus.. Still not working.

Why does it have to be so hard?

Flexx

https://community.bitdefender.com/en/discussion/91839/red-dead-redemption-will-not-play

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Alexandru_BD

Hello @Scorpse,

I'm sorry to hear that. Did this happen immediately after installing Bitdefender? Or was it working previously, with the antivirus installed? Have you tried to disable each security module one by one, to see which one could be causing this? If not, you can find the steps in the article below:

https://www.bitdefender.com/consumer/support/answer/28557/

Let us know how it goes. If the culprit cannot be identified, kindly reach our engineers for further assistance, as suggested by mrmirakhur above.

Regards.