Hi guys I have this problem for 1 week. I tryed few solutions I found on forum but nothing helped. I am still geting this spam
Below is the virustotal link of the file downloaded by the above stated url in the image and it seems to be malicious
https://www.virustotal.com/gui/file/a4796adda6042bc5ffa3368ad084da4a78446e3181eca8fd5bbee0b13c5bfa5a
Check if below steps helps you in any way.
1) Restart PC in safe mode ( https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 )
2) Open run command and run below command one by one:
temp ,delete all the files in the folder
%temp% ,delete all the files in folder
prefetch ,delete all the files in folder
3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.
4) Reset your browsers:
Google Chrome (https://support.google.com/chrome/answer/3296214?hl=en)
Mozilla Firefox (https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings)
Microsoft Edge (https://malwaretips.com/blogs/reset-microsoft-edge/)
Vivaldi (https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/)
Brave (https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-)
If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
