SSL Certificates "invalid" although server says they are valid and correctly installed

billy98

I use Post email software. It has acknowledged that anti-virus programs can cause it to report that a valid SSL certificate is invalid. It has a work-around for both Kaspersky and Avast, but not for Bitdefender.

I have read in this forum messages about SSL certificates being found invalid dated from 2014-2017 that you can turn off the Scan SSL function in Bitdefender and that this may be a solution. Other messages say that this is not the case as the Scan SSL is set in newer Bitdefender versions to turn on by default even after you turn it off.

I do not know where to find the Scan SSL. Can you please help?

Thank you.

Flexx

https://community.bitdefender.com/en/discussion/92592/ssl-certificates-invalid-although-server-says-they-are-valid-and-correctly-installed

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Gjoksi

@James7454

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

Regards.