Scanning

Briandl

Could someone explain to me Bitdefender always starts at 10pm and also starts scanning when my mac goes into backup and when this happens, it slows down my mac(old mac 2015)

Why cant the customer turn off the scan sand tell the programme when you want bitdender to scan

Flexx

https://community.bitdefender.com/en/discussion/92677/scanning

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Alexandru_BD

Hello @Briandl and welcome to the Community!

The antivirus will start scanning whenever files are modified. For example, the back-up process is registered as reading/writing files and Bitdefender will scan to ensure no unwanted actions take place on those files.

When performing a system scan, Bitdefender Antivirus for Mac will first make sure that the antivirus signatures are up-to-date. Then it will begin a comprehensive check for threats of your entire system. All connected mounts will be scanned too. Depending on the disk space, a System Scan may take up to an hour or more.

After installing a security software, the computer will slightly slow down, which to a certain degree is normal. If you notice a significant slowdown, there are a couple of things to consider. First, ensure the minimum system requirements are met. For Antivrus for Mac, they are as follows:

Operating System: macOS X Yosemite (10.10) or later

Available free hard disk space: 1 GB free space

Other possible causes of slowdown on Mac are toolbars, different add-ons and plug-ins, adware and spyware and multiple security solutions.

Regards