VPN APP + Internet Security APP NOT ABLE RUN SAME TIME

Rambo

if activating VPN APP , then the Internet Security APP is disconnecting by self !

Why ???

please help me

Rambo

https://community.bitdefender.com/en/discussion/93469/vpn-app-internet-security-app-not-able-run-same-time

i forgot: conversely same Problem.

if activate Internet Security APP, then VPN APP disconnecting by self

Scott

Hi @Rambo

It looks like you're using an Apple smartphone. Is it Mobile Security disconnecting, or just the Web Protection of Mobile Security? According to this post by @Alexandru_BD, this is the normal function between those two apps on iOS:

https://community.bitdefender.com/en/discussion/comment/310139#Comment_310139

Kind regards,

Scott

Rambo

Hi Scott, thank you for fast reply!

in picture you can see More Details regarding your question.

and although i Wonder , does exist 2 different VPN tools !?

1x VPN in Mobile Security APP and 1x VPN in VPN APP

if connect the VPN App, then the VPN in Mobile Security App does disconnecting.

little confusing. Why all the Features are Not together in 1x total APP?

it makes trouble to Control each App during working my Job. On/off this App if using SAFARI or on/off if using Mail or other Software.

left: BitdefenderVPN is ON

right: mobile Security (VPN + ISecurity) is OFF by Self if activate the (left) Bitdefender VPN

1x APP for all. which is intelligent to do his Security Job by own Control depending to actually using would be fine.

Greetings and thank you for help!

Rambo

Alexandru_BD

Hello @Rambo

This is the Web Protection vs. VPN scenario, mentioned by Scott above. For more context regarding its functionality and usage, but also the technical limitations when VPN is involved, we refer to the below articles:

https://www.bitdefender.com/consumer/support/answer/2059/

https://www.bitdefender.com/consumer/support/answer/34181/

Regards