VPN Premium Won't Turn On
I have installed VPN Premium on a Windows 10 PC. However, when I get to the screen, "Turn On to Secure Your Connection" and hit the icon, the screen goes to "Connecting" for one second and returns to "Turn on to Secure Your Connection." In other words, I can't turn on my VPN. I have successfully installed and opened VPN Premium on 2 Android cell phone, a PC Windows 10 laptop and an iPad.
I have turned the PC off and on numerous times, gone back to the original download and tried re-installing . . . but the same results.
Has anyone else encountered this problem? Can you share a solution? Thanks.
Comments
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Hello @Richard B and welcome to the Community!
Check this thread here, I think you might be encountering a known issue that has already been acknowledged by the developers. If the basic troubleshooting steps do not fix the connection, this is most likely the cause and you should get in touch with the Support Teams for further investigation:
Let us know if the information was helpful.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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