Recover/Reset PIN on Samsung S8+

Repairman

so this was an issue of contention last year, never got it resolved. Thought I would wait till i got a new version next year. so here i am , how do I get a new PIN or recover old PIN so I can activate options

Flexx

https://community.bitdefender.com/en/discussion/comment/321257#Comment_321257

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at [email protected]

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Flexx

https://community.bitdefender.com/en/discussion/95057/recover-reset-pin-on-samsung-s8

Can you elaborate on your concern.

Regards

Repairman

i click on the Bitdefender icon, I click turn on web protection, says off. i click on that and slide the slider over to ON. Then it asks for a PIN, same thing with scan alerts, anti theft

Alexandru_BD

https://community.bitdefender.com/en/discussion/comment/321257#Comment_321257

@Repairman go to Bitdefender Central, select the device, then click on 'rename' and the new window should show you the PIN.

Regards

Repairman

if i go there i see no option to change the name of the device. it says that i have a serious issue on that device. says fix in progress, no date of when this started. then it says if you want the issue fixed faster open BD on your phone and turn on web scanning 😆, yep and that is when i am asked for a PIN

I went back I saw where i could change the name up in the right corner I did, did not see a PIN

Alexandru_BD

@Repairman Ok then check the phone's settings. It should be there 😅

Let me know if you can find it.