My own .xlsm file is locked

HKO965

Hello,

Bit defender blocked my own Excel macro file with Excel 4.0 macros and I can not restore it. Can somebody please advise what to do ?

Thanks,

Flexx

https://community.bitdefender.com/en/discussion/95655/my-own-xlsm-file-is-locked

Check if below steps help:

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Restore file from Bitdefender Quarantine: https://www.bitdefender.com/consumer/support/answer/2092/

3) Set exclusion in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

4) Set exclusion in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/

5) Re-enable real time protection in Bitdefender.

If you think the file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

https://www.bitdefender.com/consumer/support/answer/29358/

If the file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the file as malicious by malware researchers and the detection will stay.

Additionally, upload the file on virustotal.com and share the link here.

If issue persists,

Share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards