You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Upgrading to Premium
I've just bought (yesterday) a subscription to Total Security and was wondering if there's a way to upgrade without having to purchase an entirely new subscription?
Answers
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello @DC76 and welcome to the Community!
To answer your question, yes, an upgrade is possible without making a new purchase. However, your request will have to go through the Support teams, as some subscription adjustments are necessary when upgrading to a superior license.
Head to the link provided by Flexx above, choose your desired contact channel and our Support representatives will be happy to help.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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Bună ziua,
Folosesc un abonament de Bitdefender Premium Security de mai bine de 1( unu) ani, și sunt mulțumit de performanțele acestuia, atât pe PC , cât și pe telefonul Android. Sincer să fiu, doresc prelungirea abonamentului , și doresc să fiu informat vis a vis de promoții pentru acest tip de abonament.
Cum pot intra în posesia acestor informații ?
Mulțumesc anticipat !
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Salut @Cristian Dumitru,
Pentru a primi oferte speciale, asigurati-va ca ati bifat optiunile afisate mai jos:
In produsul Bitdefender:
In contul Bitdefender (daca optiunea este disponibila):
In felul acesta, veti fi informat atunci cand exista diverse campanii cu oferte speciale.
Cu stima,
Alexandru
Premium Security & Bitdefender Endpoint Security Tools user
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Vă salut domnule Alexandru !
Am urmat sfatul dumneavoastră. Am aruncat deci undița, și acum aștept !
Cu respect !
Cristian Dumitru
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Salut @Cristian Dumitru 🙂
De asemenea, daca doriti informatii cu privire la ofertele disponibile in prezent, sau doriti sa solicitati un discount punctual, puteti lua legatura cu agentii nostri din departamentul de asistenta comerciala, folosind urmatorul link:
https://www.bitdefender.ro/consumer/support/ajutor/
Acestia va pot sfatui in legatura cu cele mai avantajoase oferte si va pot recomanda produsele care se potrivesc nevoilor dvs.
Cu stima,
Alexandru
Premium Security & Bitdefender Endpoint Security Tools user
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Vă salut !
Am urmat sfatul dumneavoastră. Băieții mi-au răspuns prompt ! Aștept pești mai mari ! ( prețuri mai bune )
Toate cele bune !
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