Hello community. I have total security for my android phone, if I activate VPN do I have to pay extra, plus I have duck duck go if I activate VPN would this conflict with Duckduck go. Thank you very much
Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Hello.
Here's a full list of Bitdefender home products and subscriptions:
-- Bitdefender ULTIMATE SECURITY PLUS --
- Available For USA Only -
Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 3-Bureau Credit Report And Changes, Up To $2 Million Identity Theft Insurance, 401(K) Plan And Investment Monitoring
Operating Systems: Windows, Android, macOS, iOS
Number Of Devices: 10 / 1
Subscription: 1 year / 1 month
-- Bitdefender ULTIMATE SECURITY --
Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 1-Bureau Credit Report And Changes, Up To $1 Million Identity Theft Insurance
-- Bitdefender PREMIUM SECURITY --
Included: Premium VPN (Unlimited VPN Traffic), Password Manager
Number Of Devices: 10
-- Bitdefender FAMILY PACK --
Included: Limited VPN Traffic (200 MB Per Day)
Number Of Devices: 15 / Household
Subscriptions: 1 year, 2 years, 3 years
-- Bitdefender TOTAL SECURITY --
Number Of Devices: 5, 10
-- Bitdefender INTERNET SECURITY --
Operating System: Windows
Number Of Devices: 1, 3, 5, 10
-- Bitdefender ANTIVIRUS PLUS --
-- Bitdefender ANTIVIRUS --
Operating System: macOS
Number Of Devices: 1, 3
-- Bitdefender SMALL OFFICE SECURITY --
Included: Limited VPN Traffic (500 MB Per Day)
Number Of Devices: 5, 10, 20
-- Bitdefender MOBILE SECURITY --
Operating System: Android, iOS
Number Of Devices: 50 / 1 Account
Subscription: 1 year
Regards.
Thank you very much
Hello @zakk2115
The VPN is included by default in your Bitdefender security solution on Windows, macOS, Android and iOS, thus you won't have to pay extra to use it. However, the basic version is limited to 200mb/device traffic on a daily basis, so depending on your needs, if you require unlimited traffic and wish to select from the list of available servers, you can upgrade to Premium VPN at additional cost. Otherwise, if you use VPN occasionally and not for streaming purposes, you should be fine.
The VPN should not interfere with DuckDuckGo. In the event you cannot access various websites or apps, there are a couple of steps to troubleshoot this, so if you encounter such difficulties by any chance, let us know and we can advise on the next steps to take.