Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

VPN activation

Options
zakk2115
zakk2115 ✭✭✭

Hello community. I have total security for my android phone, if I activate VPN do I have to pay extra, plus I have duck duck go if I activate VPN would this conflict with Duckduck go. Thank you very much

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    Here's a full list of Bitdefender home products and subscriptions:


    -- Bitdefender ULTIMATE SECURITY PLUS --

    - Available For USA Only -

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 3-Bureau Credit Report And Changes, Up To $2 Million Identity Theft Insurance, 401(K) Plan And Investment Monitoring

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10 / 1

    Subscription: 1 year / 1 month


    -- Bitdefender ULTIMATE SECURITY --

    - Available For USA Only -

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 1-Bureau Credit Report And Changes, Up To $1 Million Identity Theft Insurance

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10 / 1

    Subscription: 1 year / 1 month


    -- Bitdefender PREMIUM SECURITY --

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10

    Subscription: 1 year / 1 month


    -- Bitdefender FAMILY PACK --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 15 / Household

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender TOTAL SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender INTERNET SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender ANTIVIRUS PLUS --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender ANTIVIRUS --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: macOS

    Number Of Devices: 1, 3

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender SMALL OFFICE SECURITY --

    Included: Limited VPN Traffic (500 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10, 20

    Subscriptions: 1 year, 2 years, 3 years


    -- Bitdefender MOBILE SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Android, iOS

    Number Of Devices: 50 / 1 Account

    Subscription: 1 year


    Regards.

  • zakk2115
    zakk2115 ✭✭✭
    Options

    Thank you very much

  • Alexandru_BD
    Alexandru_BD admin
    edited June 2023
    Options

    Hello @zakk2115

    The VPN is included by default in your Bitdefender security solution on Windows, macOS, Android and iOS, thus you won't have to pay extra to use it. However, the basic version is limited to 200mb/device traffic on a daily basis, so depending on your needs, if you require unlimited traffic and wish to select from the list of available servers, you can upgrade to Premium VPN at additional cost. Otherwise, if you use VPN occasionally and not for streaming purposes, you should be fine.

    The VPN should not interfere with DuckDuckGo. In the event you cannot access various websites or apps, there are a couple of steps to troubleshoot this, so if you encounter such difficulties by any chance, let us know and we can advise on the next steps to take.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user