How do I access Bitdefender Digital Security.

Paced

Can't find it on my dashboard. Bitdefender Internet Security Build 26.0.36.193 and am not sure it the link I received from Bitdefender email is safe.

If I don't have it how can I get it?

Thanks

Flexx

https://community.bitdefender.com/en/discussion/96285/how-do-i-access-bitdefender-digital-security

You can access bitdefender digital identity protection only through the bitdefender central website and that too when you have a subscription for it. Currently bitdefender digital identity protection is only available for united states users.

More information on how to access bitdefender digital identity protection can found in below stated link under "Use Bitdefender Digital Identity Protection" section

https://www.bitdefender.com/consumer/support/answer/32562/

Regards

Alexandru_BD

Hi,

@Flexx Digital Identity Protection is not only available to U.S, that's Identity Theft Protection. 😉

https://www.bitdefender.de/solutions/digital-identity-protection.html

https://www.bitdefender.fr/solutions/digital-identity-protection.html

@Paced once you activate the subscription, it will be displayed in your Central account and not in the antivirus dashboard, as shown in the screenshot below:

Based on my findings, your Digital Identity Protection service should be up and running, since the activation code has been successfully redeemed.

Regards

Flexx

https://community.bitdefender.com/en/discussion/comment/325731#Comment_325731

My bad! thank you for the correction 😅

Regards

Paced

Screenshot (79).png

Screenshot (80).png

Screenshot 80 shows my dashboard and 79 shows the notification I received from Bitdefender (?)

It appears I don't have Bitdefender Digital Identity. As I understand it I can get it but not sure I can add it to my current subscription of have to get an expanded version. I am suspicious of links by email so I would appreciate it if you believe that link in 79 is legit. If it is I will follow it.

Thanks

Alexandru_BD

Hello @Paced and thanks for sharing the screenshots with us, this brings more clarity now.

Screenshot 80 displays the Bitdefender product interface. Digital Identity Protection is a service that will not be displayed there and you will find it in your Central account instead, as shown below:

To access your Central account, simply go to https://central.bitdefender.com/ using a web browser. Log in using your account credentials and you should see Digital Identity Protection featured there, as you do have a subscription for this service. Based on your order history, you have first subscribed to DIP on April 27, 2021 and your subscription has been renewed yearly ever since, with the latest automatic billing taking place on April 26, 2023.

Therefore, the communication displayed by screenshot #79 is legitimate.

I hope the information is helpful.

Regards