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Can't Access Password Manager Vault

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A couple of weeks ago after installing Password Manager, when I clicked on Password Manager on my dashboard and entered my password to unlock the vault, I'd see the vault with all of my passwords.

Suddenly now, when I click on Password Manager, it opens up a web browser page that ask for the password to unlock the vault; however, it just sends me back to this screen https://central.bitdefender.com/passwordmanager after I enter the password.

How do I fix this?

I'm running Windows 11 and Firefox browser.

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Answer ✓
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    Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

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