My Bitdefender VPN assigned IP is on a blacklist ...

aesculen

What gives with my assigned IP being blacklisted ?

I Mod forums and cannot login to post using a certain BitDef VPN.

What vetting is used by BitDef to secure the VPN pool ?

Why do I pay for an IP which is blocked ?

Alexandru_BD

Hello @aesculen,

What happens if you switch to another server?

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes.

Regards,

Alex

aesculen

Thanks Alex

switching servers allows login and shows no warnings.

Will follow up and share any info here.

Flexx

https://community.bitdefender.com/en/discussion/97252/my-bitdefender-vpn-assigned-ip-is-on-a-blacklist

https://community.bitdefender.com/en/discussion/comment/328838#Comment_328838

Additional information

There are a few possible reasons why your assigned IP address may be blacklisted:

1) The IP address may have been previously used by someone who engaged in malicious activity, such as sending spam or launching DDoS attacks.

2) The IP address may belong to a range of IP addresses that are known to be used by VPN providers. Some websites and services block VPN traffic in an attempt to prevent abuse.

3) The IP address may have been accidentally blacklisted by a website or service.

Bitdefender uses a variety of measures to secure its VPN pool, including:

1) IP address rotation: Bitdefender regularly rotates the IP addresses used by its VPN servers. This helps to prevent IP addresses from being blacklisted.

2) IP address filtering: Bitdefender filters out IP addresses that are known to be associated with malicious activity.

3) VPN server monitoring: Bitdefender monitors its VPN servers for signs of abuse. If any abuse is detected, Bitdefender will take steps to mitigate the abuse and protect its users.

It is important to note that no VPN provider can guarantee that its IP addresses will never be blacklisted. However, Bitdefender takes a number of steps to reduce the risk of its IP addresses being blacklisted.

Regards

aesculen

Thanks for your further info Flexx, that appears to explain my situation. I did assume the pool was blocked for a few websites. I also checked cleantalk.org which shows blacklists and stopforumspam.com which shows NO blacklists for the same IP pools. [[ 198.8.92.162, 104.254.93.244, 139.28.218.105, 66.115.146.218 ]] all from the connect to Canada VPN.

I do appreciate the quality of the BitDef products ( full security suite + premium VPN ) but I still have concerns when doing online financial logins.

Will be a work in progress for me but I am very glad to have the community feedback !

Best wishes