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Several day's after installing macOS Sonoma 14 this started happening repeatedly :

Time Machine Protection

Feature: Anti-Ransomware

An unauthorized app attempted to access your backups.

App: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged

We blocked the app to prevent it from altering the content of your backups.

Any help out there?

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Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited September 2023
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    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/. Depending on the product you've selected and the type of issue you are facing, you can get in touch with a support representative either by email, chat, or phone.

    If you choose email, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket number that you received on your registered email for macOS:

    Generate Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

    Generate Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/

    If the generated logs are larger in size, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

    The support team will respond to the same email within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Xray Ted(MacFall)
    Options

    SAME THING !!! October 22, 2023

    Several day's after installing macOS Sonoma 14 this started happening repeatedly :

    Time Machine Protection

    Feature: Anti-Ransomware

    An unauthorized app attempted to access your backups.

    App: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged

    We blocked the app to prevent it from altering the content of your backups.

    Any help out there?

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/. Depending on the product you've selected and the type of issue you are facing, you can get in touch with a support representative either by email, chat, or phone.

    If you choose email, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket number that you received on your registered email for macOS:

    Generate Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

    Generate Bitdefender BDProfiler log for macOShttps://www.bitdefender.com/consumer/support/answer/1863/

    If the generated logs are larger in size, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

    The support team will respond to the same email within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)