vpn upgarde

alkhal

When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus

Flexx

https://community.bitdefender.com/en/discussion/97305/vpn-upgarde

Kindly check on the below stated link if it helps

https://www.bitdefender.com/solutions/vpn.html

Alternatively, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.

If you choose email, you will get a ticket number on your registered email.

The support team will reply back to the same email within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

Hello @alkhal,

Both validity options are available for purchase on the official Bitdefender website at the link indicated by Flexx above. I have also checked and the monthly option is displayed for me as well:

If this option is not available to you, make sure you are accessing the .com website and clear your cache & cookies beforehand. Also try to use different browsers and see what the results are.

Regards

alkhal

Alexandru_BD Thanks for the nice explanation

alkhal

Flexx Thanks for the nice explanation