Web Protection Data Missing in iOS mobile security app

acuriousmind

We have two iphones in our household, each protected by bitdefender on separate accounts. On one device the data appears as it should. On the other, no data appears on the web protection tab. Any ideas as to why?

Flexx

https://community.bitdefender.com/en/discussion/97483/web-protection-data-missing-in-ios-mobile-security-app

1) Remove devices from your online Bitdefender Central: https://www.bitdefender.com/consumer/support/answer/2795/

2) Reactivate the bitdefender product on you iOS.

If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards