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How to merge 2 Bitdefender accounts

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How do I merge two bitdefender accounts? One account had a free subscription with a Netgear wireless router purchase. When that subscription ran out , I tried to extend the bitdefender subscription. It looks like I created two accounts. How do I emerge those accounts into one? I like the dashboard that came with the Netgear subscription because it combines both the Netgear capabilities and BitDefender into one location..

Answers

  • Alexandru_BD
    Alexandru_BD admin
    edited October 2023
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    Hello @Freckle,

    Based on my findings, you have a Netgear Armor (pro) license that will expire in 3 days and a Central account holding an active Premium Security subscription valid until 2024. I would recommend contacting the Support Teams to sort this out. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Let them now if you would like to extend the Netgear license or keep Premium Security. Choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user