Mobile app issues

bobfleming

Hello

I have a couple of issues with the latest version of the mobile app;

1 Account privacy - shows not been scanned for 2 weeks but is constantly scanning without end

2 Keeps asking me to activate Scam alert

there is another issue relating to the bitdefender central it says my i pad doesnt have web protection switched on, when in fact it is on........and when i try to go to bitdefender support, it goes bad gateway error code 502, browser and cloudfare working but bitdefender.co.uk host error

Any help would be appreciated

Edit - just noticed when i click on weekly reports, it just goes round and round without showing any

Flexx

https://community.bitdefender.com/en/discussion/97646/mobile-app-issues

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards