VPN location added for the country of Georgia

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Will you all please add a VPN location for the country of Georgia?

Flexx

https://community.bitdefender.com/en/discussion/98137/vpn-location-added-for-the-country-of-georgia

You can share your feedback in the stated link and it will get shared with the developers https://community.bitdefender.com/en/categories/product-features-and-ideation

Regards

Flexx

https://community.bitdefender.com/en/discussion/comment/331998#Comment_331998

Below is the conversation I had with Bitdefender Chat Support

**Chat transcript**

First Name: Flexx

E-mail (same as Bitdefender Central, if possible): xxxxxxxxxxxxxxxxx

Please detail your request below: Hi, I am the moderator of the Bitdefender Community Forum. A user in the Bitdefender Community Forum was asking if, by any chance, Bitdefender can introduce a Georgia server in the VPN. As far as I know, Bitdefender's VPN engine is based on the Hotspot Shield server, so will they have to contact Hotspot Shield for that?

Elena B.: Hello Flexx. How may I help you?     

Flexx: Hi, I am the moderator of the Bitdefender Community Forum. A user in the Bitdefender Community Forum was asking if, by any chance, Bitdefender can introduce a Georgia server in the VPN. As far as I know, Bitdefender's VPN engine is based on the Hotspot Shield server, so will they have to contact Hotspot Shield for that?

Elena B.: I can add a feature request. But I do not have a timeline for or if it will be added.     

Flexx: Sure, can you do that from my end, and can you provide me with the ticket number as well?  

Elena B: At the end of this chat session, you will receive a transcript via email of our conversation along with a case number. Therefore you will have the information provided within this chat session available for future reference, and if more assistance is required my colleagues can look up the ticket I have created for you using the case number.     

Flexx: Sure, thanks. Will that transcript contain the ticket number as well, correct?

Elena B.: Yes.Would there be anything else that I can help you with?     

Flexx: No, thank you. Have a nice time. Regards.

Since the request has been shared, the requested server may or may not get added. As Elena B. mentioned, there is no timeframe for that.

Regards.

Banner

Bitdefender Premium VPN does not show a server location for the country of Georgia. I would like to set my VPN server location to Georgia. How do we request adding Georgia as a server location for Bitdefender Premium VPN?

Flexx

https://community.bitdefender.com/en/discussion/comment/331993#Comment_331993

The servers that are available in the VPN are the only servers available. If you want to add a new server, you will have to request the developers to include it in the product, and it is still not guaranteed that it will be available since Bitdefender VPN servers are based on the Hotspot Shield engine.

Regards

Banner

Thank you. How do we put in a request to the developers to add a server location to their VPN?

When searching for countries they note that they plan to add more countries soon, but where is the list of countries that they plan to add?

Scott

https://community.bitdefender.com/en/discussion/comment/331998#Comment_331998

Since Bitdefender leases HotSpot Shield servers, I'm not sure Bitdefender can tell them to add a country, but I'm not totally sure how that works.

@Alexandru_BD is there a list of countries that are eventually going to be added?

Thank you :)

Banner

Thank you! Great news. It looks like HotSpot Shield just added a server in Georgia. I guess it is just a matter of time before it is added to the Bitdefender Premium VPN.

HotSpot Shield: https://www.hotspotshield.com/blog/hotspot-shield-virtual-locations/

Scott

https://community.bitdefender.com/en/discussion/comment/332000#Comment_332000

Nice find, Banner :) But, remember, HotSpot Shield is a company of their own, and they may want to have some of their own proprietary servers to draw revenue to their VPN directly. So I don't know if this automatically means that Bitdefender as well as Kaspersky, who also uses their servers, will have access to all of the listed locations as well.

Again, maybe @Alexandru_BD can shed some light on this :)

Banner

Thank you for submitting the add feature ticket with Bitdefender Chat Support.

Alexandru_BD

Hello @Banner,

So, although we don't have this server on the roadmap for now, the Bitdefender VPN does offer strong coverage in Europe at the moment, and you can check the full list of servers here:

https://www.bitdefender.com/consumer/support/answer/7126/

I can't say for sure when and if this location will be added, but I confirm the VPN teams have received your feature request.

Thank you and best regards,

Alex