How come I am asked to repeatedly enter my password after 10-15 minutes?

Chiqui

I cannot find any setting or preferences for the password manager addin

Flexx

https://community.bitdefender.com/en/discussion/98300/how-come-i-am-asked-to-repeatedly-enter-my-password-after-10-15-minutes

Can you check on below stated steps and then recheck on the same.

1) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

2) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards

Chiqui

Your number one does not work at all...see attachment

I reset Chrome and Edge, and now I don't see password manager anywhere.... ??????????

Rset Run Command.docx

Flexx

https://community.bitdefender.com/en/discussion/comment/332710#Comment_332710

You are doing it in an incorrect way. You do not have to open CMD (Command Prompt); instead, you have to open the Run command (Windows key + R)

After that, you only have to type temp, %temp% and prefetch one by one

Following that, folders will open, and you have to delete all the files (some files in different folders may not get deleted, and that's okay.)

To reinstall the password manager on your web browser, check on the below stated link

https://www.bitdefender.com/consumer/support/answer/9443/

Regards.

Chiqui

Okay... thank you so much... I will give this a try again... I appreciate the assistance.