Continuing to get the Error 196, have tried recommended fixes in community forum and reset the system.
Kindly check the troubleshooting page for Bitdefender VPN, where you can find various troubleshooting steps related to different VPN issues based on your operating system:
Link: https://www.bitdefender.com/consumer/support/troubleshooting/products-vpn/ For more information, please contact Bitdefender Support by visiting https://www.bitdefender.com/consumer/support/
Depending on the product you've selected and the type of issue you are facing, you can reach out to a support representative via email, chat, or phone.
If you choose email, you will receive a ticket number at your registered email address. Kindly generate and attach the following logs to the ticket number you received in your registered email:
Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/
Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/
If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.
Regards,
