How can I get this perfectly
Kindly take a look at the link provided below.
https://www.bitdefender.com/solutions/digital-identity-protection.html
https://www.bitdefender.com/consumer/support/answer/32463/
https://www.bitdefender.com/consumer/support/answer/32562/
For more information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards