switch the new account to the old one
I have this old account and I've bought a new one , I need to switch it to the old one, how could I do it?
Answers
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Can you kindly explain exactly what issue you are facing.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Thanks a lot for your response
Let me explain
For example
This is the old account ([email protected]) an official one.
It's account is expired.
And this is a new account ([email protected]) unofficial one.
Now I need to switch the new account to the official one.
Best Regards
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Here is what I have understood, you have to change the registered email address with your bitdefender central account. Is that so ?
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Hello @Abdulmalik
If you want to change the account (email ID) from bitdefender application,
1. Bring up Bitdefender from the desktop icon.
2. Click on the My Account icon on the left sidebar of the Bitdefender interface.
3. Click the Switch Account button to change the account linked to the computer.
4. Choose Sign In and login the e-mail address and the password of the other Central account
If you are looking for anything else, just drop a mail to [email protected] describing the issue, bitdefender team will respond back to your email.
If you find this response helpful, please mark it as accepted/agree.
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