Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Installing on 4th PC Highjacks the 3rd PC Under My Devices

urgatorbait
urgatorbait ✭
edited February 2022 in Central and Subscriptions

I am trying to install Bitdefender on 3 other machine than my own (I am the parent and main account holder).  I am allowed to install on 5 machines. In Bitdefender Central I see my PC under My Devices. I sent an invite to my wife's email. It installed and her PC now shows under My Devices. I sent the invite to my daughter and installed it on her PC. I look under My Devices and I see her PC and I set her up as a child account under Parental Control. I assign her to that device (her PC). Then I send an invite to my son and install Bitdefender on his PC. I look at My Devices and my daughter's PC now shows up as his PC but with her name still attached to it.  This is entirely frustrating. I've uninstalled and tried again with same results. I can't for the life of me get all 4 devices to appear at the same time under My Devices. This seems simple enough but it's not working. Please help. Thanks. 

Best Answer

Answers

All Time Leaders

Categories

Defenders of the month