Scans stuck on Windows 8.1
I just got bitdefender and ran a quick scan with no problem, but when I tried to run a system scan it never completed and I could not find a way to stop it. Now I have another quick scan that has said "running" for 12 hours and a "pending" notification for a full system scan. There is no progress bar to tell me how a scan is progressing. Can someone please tell me how to cancel these scans?
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Hi Member
Sorry for the inconvenience caused to you.
Kindly drop an email to bitdefender support at [email protected]
Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)