Please bring back the Security Widget in Total Security

AnotherDave · 2020-09-07T22:09:44+00:00

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As I mentioned in a different thread / category, finding out that the Security Widget as been removed from BD Total Security 2021 in the most recent version is a huge disappointment. It has been one of the best features of the product for years now for several reasons, but one main reason is that it provides an easy-to-understand visual alert system for the users who need security the most - people who are not "tech savvy" and are not diligent about paying attention to their system's security status.

Most of the people I assist with computer / web related issues fall into this category and rely heavily on the Security Widget being there & visible to them. For years I've taught them that they can help themselves stay safe by making sure the Widget always has a "Green Check Mark" in it and that they can click the small number at the bottom of the circular widget to pull up a list of important notifications that will alert them to what needs their attention.

I do not understand why BitDefender would have removed this highly desirable / very important feature in the Total Security product for so many years now, and I'm appealing to BD to please bring it back into the latest versions.

Thank you for your consideration on this.

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Comments

[Deleted User]

@AnotherDave

Bitdefender, please bring back the Security Widget in BD 2021.

Have a great day.

Regards,

-Phil

AnotherDave

Thanks Phil. Please consider up-voting this feature request (to keep a great feature that was a deciding factor in some of us purchasing the product, only to see it suddenly removed after years).

DimitrisG

I agree

ozziebear

SurfaceLuvr

Deinitely need the widget to become aware of alerts.

loftwork

Definitely agree, and I'd also ask BD to consider reintroducing file vaults, even as a costed extra. The sudden removal of both these features with no advance notice was unprofessional and disturbing.

Schwarzer_Ast

I want the widget back too.

Williamtell

Bring back the Widget! I utilize it as a quick visual reference while monitoring my computers performance and security issues...

nohorse

Hello.

Here, we always wait to the BD widget to show up before touching the mouse or typing anything.....what a disapointement!

We hope the widget (we paid for) will be back before the end of our subscriptions.

Have a nice day

deloresholmes9

I depend very heavily on the Widget as a quick reference for new notifications. I am extremely disappointed that it not longer populates when I sign-in to my system. Is there any recourse that I can take to have my Widget back?

Flexx

Hi Members,

So I have just received a latest response back from the development team via bitdefender support & I guess they are in no mood to introduce the widget back again in the 2021 line of product. Below is their reply.

Regards

Flex

Samjmcf

I would like my Widget back or I may need to reinstall an older version of Bitdefender.

Flexx

https://community.bitdefender.com/en/discussion/comment/297435#Comment_297435

Hi Member,

As per latest information, bitdefender is not committed to bring back the widget in 2021 line of product. Even if you will uninstall & reinstall any lower version of bitdefender, sooner or later it will automatically upgrade to 2021 version. So there is no point in uninstalling the product.

Regards

Flex

VictorK

As already mentioned by "AnotherDave" there's an older but similar forum thread called "So It Seems The Security Widget Is Gone For Good?"

There you can find further information about the BD opinion about the widget.

After all, I think that the most important way to clearly state our opinion and dissatisfaction to Bitbefender about widget removal, is by sending an email to BD supporthttps://www.bitdefender.com/consumer/support/

AnotherDave

This is getting BURIED. Please VOTE on the Original Post.

AnotherDave

So as of today:

BD says - "the widget used unnecessary resources" and was "not popular". Yeah? Really? It was the only thing that let most users know that it was still loading / scanning / updating / computer ready. AND it was THE step above all the other security suites, with a visual warning / alert that a simple user could track.

BD knows - the Search Advisor / Trafficlight does not work with Chrome and FireFox after this most recent update. ANOTHER thing / reason we PAID for this software.

BD fails to acknowledge - when they say the widget uses "unnecessary resources" for low-end systems, they fail to acknlowledge they did NOT remove the popup / upsells for other features you may not need or want. Anyone getting overwhelmed with ads for buying / adding more BitDefender optional features suddenly? I wonder why it's so important to use my system resources to pimp your paid VPN and other such, but the widget was just not necessary.

I'm really bummed out. BD TS has been the best security suite for ages now. And now I'm shopping for something else, for me, and for all of my clients.

VOTE - https://community.bitdefender.com/en/discussion/comment/297565

Lavyn

I agree with everything above