Central saying my device is at risk
![singakutty](https://community.bitdefender.com/applications/dashboard/design/images/defaulticon.png)
Dear members,
Bitdefender app in mac is saying "You are safe", but for the same device, central bit defender is saying "Device is at Risk" and providing a solution to "Install Protection". Customer support is keep saying to sign in through switch account, which i have tried multiple times with no change in result and their support is pathetic.
Do anybody here have solution for this issue.
Thanks in advance
Comments
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Has anybody here faced this issue ?
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I have the same issue. Seems very odd and concerning. I have reached out to the BitDefender tech support and get nothing but apologies for not responding to my messages. I am NOT impressed with their support.
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Fingers crossed. i shall share if i find any solution, request you to do the same. thanks in advance.
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BD team helped. Removed the device in central and added it again from BD app switch account option, now the device is showing as protected. Thanks team.
Thanks for the help & support.
@Moderators, pls mark this thread as solved.
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