-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
-
INFO: Bitdefender Safepay Not Allowing Access To Some Banking Websites [Latest Updates]
Hello. Anyone experiencing Bitdefender Safepay not allowing access to some banking websites (Wells Fargo Bank, Lloyds Bank, etc.) on a Windows device, here are the latest updates on the issue. Update 1 - August 19, 2025: This is a known issue by now, the dev team managed to detect an incompatibility between Safepay and the…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
SafePay & Vanguard
I have used SafePay with Vanguard for years. Beginning last week, I get the following after putting in my Vanguard username and password: You can’t log in using a ******For your security, we stop any logins that act like bots. Stop running your ****** before trying again. Try again I can get in using Edge but greatly…
-
Renewal to better edition not possible
I've tried to renew my Family subscription of Bitdefender Total Security. In order to do it correctly (renewal not new licence) I've clicked on renewal banner onder My Subscription in Central. New page was opened and it offered me subscription for Total and Premium. I've selected Premium as I wanted better edition. Filled…
-
Safepay won't login to Discover
I contacted Discover, which suggested I quit using Safepay since I can login with a regular browser. I liked the idea of Safepay, but is it worth the hassle? BTW, I can't find any place to complain to Bitdefender about the problem.
-
Web Protection
So web protection access means total controle over my handy. Meaning you can read all my messages, putting in my security/ access codes to bank accounts and so on. You can even do things in my name! So virtually Bitdefender is a kind of key logger in order to keep it safe? I'm not sure I could feel comfortable with that.
-
Add Patch Status Network Filtering Option
Currently you have to rt. click each device to see if there are patches for the device. Need to add a filter to see from the Network page if the machine has patches or is up to date.
-
RECLAIM ACCESS TO YOUR STOLEN DIGITAL FUNDS // DUNAMIS CYBER SOLUTION
When my wife Lisa and I lost 68000 in a cryptocurrency rug pull we thought our dream of owning land was gone forever. We had invested in a project called LandCoin believing the promise of tokenized real estate. When the developers vanished and the token price crashed to zero we felt broken. That was when we found DUNAMIS…
-
Safepay Login to Wells Fargo Bank (USA)
Much like the issue with RBC which was corrected recently I have not been able to login to WF for at least 2 months. Issue is still ongoing and I can log in with any other browser such as MS or Firefox. All other logins with Safepay are working. Thanks.
-
Dashboard
Hi, What happened to my dashboard ?. I can now only access a "dashboard" on the Bitdefender website. And not at all impressed. Several hours ago attempted to get a "Quick "Malware Scan". Eventually got as far as "Processing your command". Appears to be stuck there
-
Beyond Antivirus: What other steps do you take to protect your online privacy?
Hey everyone, Bitdefender does an amazing job protecting us from malware, viruses, and network attacks. But we all know that in 2024, digital privacy is a much bigger battle that goes beyond just traditional threats. I'm curious to know what other tools or habits everyone here uses to build a more complete privacy shield.…
-
Task Manager Win 11 does not show the activity on my SSD s
Since the installation of Bit Defender (this morning) Task Manager does NOT show the activity on my SSD devices???
-
Mac crash after bitdefender update
Everytime bitdefender updates, it forces a restart of my computer which results in a crash. I am using Antivirus for Mac Version 10.2.5.2 and Sonoma 14.7.4. Has anyone else had this problem and is there a fix?
-
VPN causing my computer to shutdown
This only started happening about four weeks ago. When My VPN is on my Task Manager hits 100 and turns my computer off making me lose my work. Before four weeks ago, this never occurred. I thought it was a problem with my computer so I contacted Lenovo and they did a scan and checked all my drives and everything was good.…
-
Emails sending multiple times when PDF attached
Why does Outlook emails send multiple times when PDF attachement send with?
-
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
-
The firewall is overzealous and under reporting.
I spent hours trying to setup shares over a tailscale network. You look at the logs it doesn't say what it is blocking, but it is. You try and set up a rule, it doesn't work. If the only way to get something to work is to disable it, It's broke. No way to see open ports or look at applications.
-
Bitdefender interfering with rendering of Reddit on pc web browser
Seems that I can no longer bring up reddit properly on windows pc (brave, google edge). Just started having this issue yesterday. Have tried the suggested troubleshooting, but nothing seems to work other than removing Bitdefender. Is this a known issue with the latest version of Bitdefender?
-
$10 million
☝️☝️☝️10 Million👌
-
Questions before switching
G'day As a long-time user of Norton's security suite, I am disillusioned with the direction this product is headed in with their 360 update. Despite much complaining on their community forums, they're not listening to paying customers, so I've decided to vote with my wallet and switch to an alternative. BitDefender is…
-
BD Total security slowed down laptop considerably
I've had BD Total Security installed on my laptop for years with no issues. however, recently it has slowed things down almost to a standstill - the laptop is virtually unusable at times. I uninstalled BD and the laptop worked fine - so I know BD is the cause. I have removed all other antivirus programs and issue persists.…
-
Confirmation the connection between VPN's sudden drop in speed to web disconnections and viruses
Hello Bitdefender lab Because a few days ago, I stumbled upon the Dell computer USB RECOVERY software either can't find the windows 11 system online, or find the ISO file is only 800MB, and then because of the accidental installation of the OUTBYTE driver updater and update 10 drivers found that the network is often…
-
Safepay and Signing into Fidelity
This has just started recently. I have search for a way to correct without sucess. When I sign into Fidelity via Safepay, I get the following from Fidelity "Sorry, we can't complete this action right now. Please try again." Then if I try to resign back in I get the same message. If I sign into fidelity without Safepay I…
-
cancel auto renewal
I have tried the recommended procedures to cancel auto renewal but nowhere in central does a billing or payment option appear
-
Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?
-
Windows 11 Update KB5065426(26100.6584) Size 88.5GB in Vulnerability scan results - Needs fixing!
Hi, Has anybody tried to install the latest update from Windows version mentioned in the title? I have never downloaded an update this size, even the win10-11 transition was not this big, if I'm not wrong..I was apprehensive of downloading this update because of the size, and its repercussions…This is probably a bug which…
-
Dashboard on Mac OS
my wife uses a Mac Pc and whenever she powers up the Bitdefender brings up and displays the dash board. My Window PC does not which is the way we want it. I can not find a place in setting to turn this off, can I gt help to do that? Thank you!
-
Bitdefender needs the Internet (5G)?
Hello, I was reading up on my mobile security. It said Bitdefender needs an Internet connection. What about if I'm not inside and I'm using 5G that gets the Internet just fine. Will Bitdefender work with 5G Cell Phone Service does anybody know? Respectfully, SAC BV
-
Secure pass issues on samsung tab
Hi. I am a new user to Android and require a small bit of help please. I am using Securepass across all of my devices. When trying to login on Chrome, every now and then it will popup with an option to search SP, however when I open SP up the login details will not update on the webpage. I then have to open up SP…
-
ask about creating “a vice president who can be called to action at any time” for windows
Hello Bitdefender I am currently using a Dell Latitude 3440 laptop pre-installed with Windows 11 Home Edition, system version 26100.6584. The C drive, which stores both system and non-system software, currently has 70GB of data stored and 93GB of available space. It also has Oracle VirtualBox 7, Macrium Reflect Free 8, and…
-
Possible small bug when viewing the file location of a firewall alert.
This might be a small bug, but might be worth looking into. Whenever you open explorer to view the file of a firewall alert via the GUI it spawns explorer.exe /factory {75dff2b7-6936-4c06-a8bb-676a7b00b24b} -embedding under svchost in process explorer. This is normal and is usually spawned when you open a folder from…
-
Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…