Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How to get the activation code when installing on another device?

Sherally
Sherally ✭
edited February 2022 in Central and Subscriptions

Hi,

I would like to share my premium plan with family members as I can share it with upto 5 devices. but everytime I share the download link they are asked for an activation code and I do not know how to access and share that with them.

can someone please help me to locate my activation code as I have tried but have not been able to locate it.


Many Thanks

Answers

  • Flexx
    Flexx mod
    https://community.bitdefender.com/en/discussion/82557/how-to-get-the-activation-code-when-installing-on-another-device

    Well, as far as I know you cannot know the activation code once it has been activated. The only help can be provided by bitdefender support by dropping an email at bitsy@bitdefender.com

    Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.

    Here is another way you can activate the bitdefender product on other device. Make sure you know how many device you can activate the premium version on. Download the trial version of your software from bitdefender.com

    Run the setup file and install the product. Once the product is successfully installed, a bitdefender agent window will open asking you to enter registered details of your bitdefender account (like email & password) .Once you will enter and successfully login, the said product will automatically be synchronized with your central account.


    If this helps, kindly mark answer as agree/ accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • OhMan
    OhMan

    Nope, that doesnt work.

  • Mike_BD
    Mike_BD BD Staff
    https://community.bitdefender.com/en/discussion/comment/303694#Comment_303694


    Hello @OhMan ,

    Installing Bitdefender Total Security or Mobile Security on other devices, once subcription has been bought, can be shared via Bitdefender Central , once you create an account there. From there, you can nominate an email adress to which you may send the activation license.

    Hope it helps,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

All Time Leaders

Categories

Defenders of the month